FAQ

1

Do you offer on-site parking?

Yes, all of our properties have a possibility for parking but it needs to be booked before arrival. Our capacity is limited so it also depends on the availability. The prices are the following:

Grand’Or – 20 € / night

Downtown – 25 € / night
Broadway – 25 € / night
Soho – 20 € / night
Corvin – 20 € / night

 

 

2

Can you arrange an airport transfer for me?

Yes, we offer a convenient private airport transfer service for our guests. This dedicated transfer service accommodates groups of various sizes and is designed to provide comfort and ease during your arrival or departure. The cost of the one-way transfer is as follows:

1-4 guests – 38 EUR

5-8 guests – 65 EUR

7-8 guests – 70 EUR

9-10 guests – 93 EUR

Upon ordering, our professional transfer company staff will be ready to collect you at the designated pickup location. Prices are subject to change and are not guaranteed when ordered before 24 hours.

3

Do you have free WiFi?

Of course. All our aparthotels offer complimentary, industry-leading high speed WiFi throughout all rooms and common areas.

4

Can I bring my pet?

We welcome pets in all of our properties except in Grand’Or. We charge 18 € / night.

5

Is there breakfast available?

At Downtown, Soho and Grand’Or we have partners who offer breakfast, for 18 € / person. At our other properties we can personally recommend you nearby places that offer a great breakfast selection.

6

Do you offer early check-in and late check-out?

For early arrivals we will attempt to facilitate early check-in. Alternatively, we will store luggage until the apartment is ready. Late check-outs are subject to availability and charged at €30 per hour.

7

Do you offer early check-out?

If you would like to check-out earlier than our reception opens then you can leave your cards to the dedicated check-out box.

8

Is there a possibility to store my luggage before check-in and after check-out?

Yes, we can store the luggages at our reception but keep in mind that they need to be picked up before our receptions close.

9

Is there daily housekeeping?

There’s a scheduled clean of your apartment on the 3rd day for stays of six nights or less. Washing up liquid, a sponge, disposable cloth, tea towels, dustpan and brush, bin bags, and bathroom bag sacks are provided in your apartment. Mops and brooms (if not already in your apartment) are available upon request. If you would like an additional freshening up, we can provide a full cleaning service, including a change of bed linen and towels for a small cost.

For stays of 7 nights or more a full cleaning service is included on the 5th day of your stay, which includes a change of bed linen, towels and a general sprucing up of the apartment. This cleaning will also occur every 5 days thereafter.

As part of our strategy for a green future we do not change towels daily.

10

Can I pay with cash?

We are a cashfree aparthotel so we do not accept cash on either of our receptions.

11

Can I pay with a SZÉP card?

Yes, if you transfer the money in advance if the booking is through our own website or through szállás.hu .

12

Is there a deposit and if yes, in what form?

We ask for a card guarantee upon check-in or there is a possibility to leave a 100 € deposit at our reception.

13

Are there any coffee capsules?

Yes, we offer them in every apartment. We change the capsules on our receptions for a new one free of charge and to keep up with our sustainability guidelines.

14

Are there any dishwasher capsules?

Yes, there is a set available upon arrival. For any extra capsules we ask a small fee.

15

Where can I change money?

SOHO – Super Change 1073, Budapest Erzsébet krt 37.
DOWNTOWN – 1061 Király utca 6.
BRO – Super Change 1073, Budapest Erzsébet krt 37.
GRAND’OR – Exclusive Change Pénzváltó, Rákóczi út 38.

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